Our Approach
A Hands-On Approach You Can Count On
Our approach to account management sets us apart, whether you’re looking to integrate LifeSpeak’s exclusive solution into an existing program or launch it as a standalone platform. This flexible, dedicated approach is just one of the reasons we have a 94% client renewal rate.
Turnkey Solution
We do all of the work behind the scenes to your specifications, so you’ll be up and running in no time and without setup hassles.
Dedicated Account Support
Your dedicated account manager ensures your library is adapted to meet your organization’s unique needs.
Robust Communications
Your account manager will develop campaigns and custom initiatives to promote and drive usage rates.
Communications to Keep Your Employees Engaged
Most of us understand the value of educating ourselves when an issue arises. But often, life gets in the way. That’s why your dedicated account manager creates relevant launch communications to ensure your employees understand everything LifeSpeak has to offer, as well as ongoing communications to encourage usage. We provide everything you need to help your employees stay on the right track.
Reporting to Gain Valuable Insights
You want to understand how you can help your employees. Once LifeSpeak is up and running, you’ll receive detailed usage reports that include meaningful metrics and data that can be shared with internal stakeholders and decision makers. The data, while aggregate, provides a clear window into the issues your employees care about most – allowing you to further customize your LifeSpeak content library and your overall wellness program.
Serious About Privacy
We’re serious about protecting your employees’ privacy. We do this by not requiring personal information to use the platform. Participants can access information anonymously without worrying about being monitored. Any usage information received by the company is aggregated at the overall group level.
Implementation Process
Once you give us the green light to proceed, you can be up and running in a matter of weeks.
Kick Off
We work with you to establish what you need and help determine the selection of content that will provide the most benefit to your organization.
Set Up
Your account manager will set up your unique instance of the platform and provide your team with a simple link for your review.
Launch
Prior to launching, your account manager will create all launch communications using your corporate logos and branding. Once testing is complete, you’re ready to go live.