Does your employee assistance program need a boost?

The needs of your employees are constantly evolving. One of your staff members might go from being an intern with loads of student debt to a full-time employee on parental leave to a part-timer considering retirement. Another may be saving for a big vacation, while someone else could be struggling to pay off their medical bills.

The fact that your employees’ needs can vary and fluctuate so much means you must constantly be tweaking your employee assistance program (EAP) in order to keep it relevant. You may be tempted to “set-it-and-forget-it”, but it won’t be long before your employees start to feel overlooked.

So how can you tell if your EAP needs a boost, and what should you do about it? Earlier this month, Employee Benefit Adviser hosted their annual Workplace Benefits Mania conference and published ten takeaways that shed light on common areas where HR falls short, namely:

  1. Disseminating content through outdated media.
  2. Not prioritizing employee health or finances.
  3. Ignoring the power of HCM systems.
  4. Relying on referrals.
  5. Using antiquated approaches for open enrolment.
  6. Not capitalizing on voluntary enrolment.
  7. Shying away from HR technology.
  8. Not assisting with student loan repayment.
  9. Discounting the value of one-on-one meetings.
  10. Failing to communicate the importance of employee benefits.

It can be tricky to know where to begin if any or all of these issues plague your programs. Fortunately, we offer a turnkey solution that effortlessly addresses many of these hurdles. Hundreds of HR professionals are using our digital employee well-being platform to keep their staff present, healthy, and productive — without the pitfalls mentioned above. How do we do it?

First, we make sure content is shared using a variety of modern media. Instead of using printed booklets, our resources take the form of videos, podcasts, and online tipsheets  that can be printed. This gives employees the freedom to access the information they need anytime, anywhere, in the manner that suits them best. Moreover, our content is robust. Our experts give extensive advice on physical health, personal finance, mental health, relationships, parenting, professional development, and so many other subjects that are important to your staff.

Employees often get overwhelmed by having too many sources to consult for their rewards and benefits. To alleviate this stress, our platform integrates well with other HR programs. This means employees can easily find all the resources they need in one organized place. We also handle as much of the communication as our clients require so they can spread the word to their workforce about login instructions, new benefits, fresh content, etc.

The LifeSpeak platform is a one-stop-shop for HR teams who want to provide the most relevant, timely, and detailed health and well-being resources for their employees. Our library currently reaches 7 million employees and contains over 2,000 resources, which we regularly update with the help of renowned industry experts. If you’d like to learn more, email us at to schedule a quick walk-through.